At Sedeer Medical Services and Trading LLC, we are dedicated to conducting all aspects of our business with integrity, professionalism, and strict adherence to applicable laws and industry standards. This Compliance Policy serves as a cornerstone of our operations and applies to all employees, contractors, suppliers, and third-party partners.

Governance and Oversight
Our Compliance Program is managed by a dedicated Compliance Committee, ensuring our activities align with relevant legal and regulatory frameworks, especially in the highly regulated medical device industry.

Regulatory and Quality Compliance
We comply fully with all medical device laws and maintain international certifications, including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health and Safety). These standards reflect our commitment to quality, safety, and environmental responsibility.

Sales, Marketing, and Ethical Interactions
Our sales and marketing efforts must be ethical, transparent, and compliant. We maintain high standards in our interactions with healthcare professionals and government bodies, and we strictly prohibit any form of misrepresentation, inducement, or conflict of interest.

Anti-Corruption and Fair Competition
Sedeer Medical Services and Trading LLC enforces a zero-tolerance policy on bribery, corruption, and anti-competitive behavior. All business dealings must comply with international anti-bribery and antitrust laws. Facilitating payments and improper gifts are strictly prohibited.

Third-Party Conduct and Supplier Ethics
All third-party entities and suppliers must pass due diligence checks and abide by our Supplier Code of Conduct, which includes ethical sourcing, anti-counterfeiting efforts, and responsible business practices.

Workplace Standards and Employee Conduct
We provide a respectful, inclusive, and safe workplace free from harassment, discrimination, or substance misuse. We promote work-life balance, employee privacy, and a strong culture of health, safety, and accountability.

Privacy and Data Protection
We safeguard the confidentiality and security of all data—employee, customer, patient, and partner. All personal and business information must be handled in compliance with data protection laws and our internal policies.

Ongoing Compliance Commitment
All personnel must review and acknowledge this policy annually. We continuously evaluate and update our policies to meet evolving legal and operational needs.

Whistleblowing Policy
We are committed to maintaining a safe, ethical, and transparent work environment. To support this, we provide secure and confidential channels for reporting any compliance concerns or unethical behavior. Employees are encouraged to report such matters without fear of retaliation. All reports will be handled promptly and impartially, with appropriate disciplinary actions taken when necessary. Contact details for compliance reporting, including email addresses and phone numbers, will be clearly displayed on our website and in all official communications.