IMS Policy (Integrated Management System)
At Sedeer Medical Services and Trading LLC, we are committed to upholding the highest standards of integrity, ethics, and legal compliance in all aspects of our operations. As a provider in the healthcare and medical device industry, we recognize our responsibility to operate transparently, safely, and in full alignment with regulatory requirements.
Our Commitment Includes:
- Regulatory and Quality Compliance:
We strictly adhere to all relevant medical device laws and hold certifications including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health and Safety). - Ethical Sales and Marketing:
Our marketing and business practices are conducted with honesty and integrity. We comply with anti-bribery, anti-corruption, and fair competition laws. - Responsible Third-Party Engagement:
We require our partners, suppliers, and contractors to follow our Supplier Code of Conduct and undergo due diligence checks to ensure ethical business practices. - Safe and Respectful Workplace:
We foster a workplace environment built on respect, inclusion, and safety. Discrimination, harassment, and unethical behavior are not tolerated. - Data Privacy and Protection:
We safeguard all sensitive information, including patient, customer, employee, and partner data, in accordance with global data protection standards. - Reporting and Accountability:
We encourage transparency and empower employees and partners to report concerns confidentially through our Whistleblower Hotline, with full protection against retaliation. - Ongoing Compliance:
Our Compliance Policy is regularly reviewed, and all stakeholders are required to complete annual acknowledgements and participate in compliance training.
For questions or to report a concern, please contact our Compliance Officer or access our Whistleblower Reporting Portal